Do I need all my bird information before ordering?
No. Choose tests and quantities, pay, then add the details needed to match each bird and physical sample from your portal.
Can samples from one order arrive separately?
Yes. Each sample has its own status, so the laboratory can receive and process part of an order without forcing the whole order into one status.
Can I use laboratory credit at checkout?
Yes. Available test credits are counted by test and applied automatically before the remaining order amount is sent to the secure payment provider.
Can I buy tests in bulk and use them later?
Yes. Signed-in customers can purchase packs of 25, 50, or 100 prepaid test credits. Order only the birds you are ready to submit, and the unused credits remain in your account for later orders.
When will I see my result?
A result appears only after it has been entered, reviewed, and released by the laboratory. Current progress is visible in your portal.
Are collection kits the same as DNA tests?
No. A kit is an optional physical supply shipped to you. DNA samples travel in the opposite direction: from you to Bailey’s laboratory.
What if my sample has a problem?
The laboratory can flag the individual sample as insufficient, contaminated, damaged, unlabeled, mismatched, missing, or needing recollection, along with a customer-facing explanation.
Still have a question?
Bailey’s answers breeder questions directly, before or after you order.